Support

Already with AltoSky? Here's how to get help.

24/7 support. Every request gets an immediate AI response, and we guarantee a response within four hours, day or night.

Ways to get help

Email support

Send us a request

Tell us the site or app, what's happening and how to reach you. You'll get an immediate AI response.

support@altosky.com

Client account

Billing and help

For your site, email, backups or invoices, send us a request and we'll take care of it.

The guarantee

A response, day or night

We guarantee a response within four hours, day or night. It's a response guarantee, not a fix time; how long a fix takes depends on the issue.

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